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Wednesday, July 13, 2011

Rewards and Recognition


A leader makes other people feel important and appreciated. The leader excels at creating opportunities to provide rewards, recognition and thanks to his or her staff. A leader creates a work environment in which people feel important and appreciated.

“A leader is one who knows the way, goes the way, and shows the way.”



 “The difference between a boss and a leader: a boss says, 'Go!' -a leader says, 'Let's go!'.”

1. Give attention to people using common courtesy. 
Say good morning. Ask people how their weekend turned out. Discuss some general current affair issues before starting a team meeting.  Practicing simple courtesy is a powerful relationship-building tool.

2. Listen to what your coworkers, peers and staff members have to say.
Give full attention for person who seeks your attention.  If you can’t pay full attention and listen actively, set a time with the person to meet when you can.  It makes people feel special when you listen to them without distraction.

3. Use powerful, positive language in your interaction with others.
Motivate and encourage the team member at every stage.  Say "please" and "thank you" and "you're doing a good job."  Say, “We couldn’t have accomplished the goal without you.” “Your contribution saved the customer for the company.” Powerful, positive recognition makes people feel important. Powerful, positive recognition encourages your employees to contribute more of the same work in the future.

4. Put praise in writing.
Mark a "thank you" note to the employee, with a copy to her file, magnifies the impact of the recognition.

5. Give importance to your commitments with team members.