Emotional intelligence

Emotional intelligence (EI) describes the ability, capacity, skill or, in the case of the trait EI model, a self-perceived ability to identify, assess, and control the emotions of one's self, of others, and of groups.
There are three main models of EI:
1. The ability EI model
a. Perceiving emotions
b. Using emotions
c. Understanding emotions
d. Managing emotions
2. Mixed models of EI
a. Self-awareness
b. Self-management
c. Social awareness
d. Relationship management
3. The trait EI model:
Trait EI is "a constellation of emotional self-perceptions located at the lower levels of personality"
It refers to an individual's self-perceptions of their emotional abilities.