• Respect privacy of others.
• Understand cultural differences.
• Be supportive of each other (especially female/female relationships).
• Promote teamwork.
• Help others to accept change.
• Use positive language, even in conflict situations.
• Strive to settle differences before they become a problem—don't carry a grudge.
• Work to achieve common goals.
• Do not overemphasize winning—may lose more by winning than by losing a few arguments.
• Be a good negotiator.
• Think before you speak (don't shoot from the hip).
• Learn to be assertive, not aggressive.
• Refuse to participate in malicious grapevine information.
• Don't brag constantly (or whine).
• Pay value to co-workers—their feelings do count. Show appreciation. Genuinely care about your co-workers.
• Listen!
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